Caine & Weiner is required under state and federal law to notify consumers of the following rights.  This list is not comprehensive as to the rights consumers have under state and federal law.

Caine & Weiner is a collection agency acting as debt collector.  This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.

Caine & Weiner is not a law firm.  Caine & Weiner cannot give you legal advice and these terms and conditions for use of this site should not be interpreted as providing legal advice.  If you need legal advice, please reach out to your own legal counsel.

The law limits how long you can be sued on a debt and how long a debt can appear on your credit report.  If your debt falls outside the applicable law we will not sue you for it or report payment or non-payment of it to a credit bureau.  In addition, we will not restart the statute of limitations on the debt if you make a payment.  If you are concerned that your account is outlawed by the statute of limitations, please do not use this site and contact your own legal counsel.

CALIFORNIA: The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov.

La Ley estatal de Prácticas de Cobros de Deudas Justas Rosenthal (Rosenthal Fair Debt Collection Practices Act) y la Ley federal de Prácticas de Cobros de Deudas Justas (Fair Debt Collection Practices Act) requieren que, exceptoencircunstanciasexcepcionales, loscobradores no puedencomunicarse con usted antes de las 8 a.m. o después de las 9 p.m. No puedenmolestarloutilizandoamenazas de violencia o arresto o utilizandolenguajeobsceno. Los cobradores no puedenutilizardeclaraciones falsas o engañosasnipuedenllamarlo al trabajosisaben o tienenmotivo para saber que usted no puederecibirllamadaspersonalesen el trabajo. Ensumayoría, loscobradores no puedeninformaraotra persona, que no sea suabogado o sucónyuge, sobresudeuda. Los cobradorespuedencomunicarse con otra persona para confirmarsuubicación o ejecutarunasentencia. Para obtenermásinformaciónsobre las actividades de cobranza de deudas, puedecomunicarse con la Comisión de Comercio Federal (Federal Trade Comission) al 1-877-FTC-HELP o en www.ftc.gov.

COLORADO: A consumer has the right to request in writing that a debt collector or collection agency cease further communication with the consumer. A written request to cease communication will not prohibit the debt collector or collection agency from taking any other action authorized by law to collect the debt. For information about the Colorado Fair Debt Collection Practices Act, see HTTPS://COAG.GOV/OFFICE-SECTIONS/CONSUMER-PROTECTION/CONSUMER-CREDIT-UNIT/COLLECTION-AGENCY-REGULATION/

Colorado Office: Telephone 303-468-5779, 7200 S Alton Way, Suite B180, Centennial, CO 80112

IDAHO: TOLL FREE NUMBER 1-866-226-5971

MASSACHUSETTS: NOTICE OF IMPORTANT RIGHTS

YOU HAVE THE RIGHT TO MAKE A WRITTEN OR ORAL REQUEST THAT TELEPHONE CALLS REGARDING YOUR DEBT NOT BE MADE TO YOU AT YOUR PLACE OF EMPLOYMENT. ANY SUCH ORAL REQUEST WILL BE VALID FOR ONLY TEN DAYS UNLESS YOU PROVIDE WRITTEN CONFIRMATION OF THE REQUEST POSTMARKED OR DELIVERED WITHIN SEVEN DAYS OF SUCH REQUEST. YOU MAY TERMINATE THIS REQUEST BY WRITING TO THE COLLECTION AGENCY.

MINNESOTA: This collection agency is licensed by the Minnesota Department of Commerce.

NEVADA: This collection agency is licensed by the State of Nevada’s Financial Institution Division. Our current address is 5805 Sepulveda Blvd., 4th Floor, Sherman Oaks, CA 91411. PO Box 55848, Sherman Oaks, CA 91413-0848 is the Caine & Weiner Company, Inc. lockbox.

NEW YORK CITY: New York City Department of Consumer Affairs License Number: 1157930

Please let us know if you have a language preference other than English. A translation and description of commonly used debt collection terms is available in multiple languages on the NYC Department of Consumer Affair’s website at www.nyc.gov/dca. Caine & Weiner has agents available to communicate verbally in Spanish. Caine & Weiner does not offer a translation of any communication into languages other than English.

NORTH CAROLINA: North Carolina Department Permit Number: 3825

TENNESSEE: This collection agency is licensed by the Collection Service Board of the Department of Commerce and Insurance.

WISCONSIN: This collection agency is licensed by the Division of Banking in the Wisconsin Department of Financial Institutions, www.wdfi.org.

For information about the California Consumer Privacy Act (CCPA), please click here https://www.connectcw.com/privacy-policy/

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